The user more open to human-machine interaction was able to converse while, those more reluctant to change, were able to take advantage of the touch-screen. The robot was set up for verbal and written response. Delivering the right information at the right time. When the robot detects one or more people within its visual space, at that moment the robot initiates the interaction. The dialogue with the audience was clearly marked by a series of specific questions. Phrases that Eggy could recognize, so as to be able to follow a logical path, made of questions and answers, set in the field of interest of the pharmaceutical company in question. Within this logical path, the robot was able to clearly communicate the desired message.